Contact us
If you have any queries relating to your order, a product on the website, or you need any help at all, please use the contact form below:
Customer Service Opening Times
Monday - Friday 8:30am-7:30pm
Contact form
If you are contacting us regarding an order, please include the order number that you are writing to us about, this will help us solve any problems as quickly as possible, your order number will usually be seven digits long and in any emails from us (order confirmation, dispatch confirmation etc).
Please bear in mind our customer service department is closed on weekends and bank holidays, but we do our best to answer all queries as soon as possible!
If you wish to email us - support@ortiwave.com